Rakesh Ranjan Services ("we", "our", or "us"), operating through irakeshmishra.in, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone/WhatsApp number, and business name — provided voluntarily through our contact forms or demo booking.
- Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent.
- Cookies: Small data files stored on your device that help us improve your experience. You can disable cookies in your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you newsletters or marketing communications (only with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraudulent activity
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and business (e.g., email service providers, analytics platforms), subject to strict confidentiality agreements.
4. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for 12 months unless you request deletion.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with the relevant data protection authority
6. Cookies
Our website uses cookies for analytics (Google Analytics) and functionality purposes. By continuing to use our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., WhatsApp, Instagram). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact:
Rakesh Ranjan Services
Email: consult@irakeshmishra.in
Phone: +91 95998 83383
Address: Delhi, India
GST: 07BHBPM1908C1ZU